This month's Autobytel spotlight dealer, Jill Scollo of Rothrock Motor Sales, highlights that today, every customer is an Internet customer. Response times and follow up are critical, and so is a cooperative and supportive staff when it comes to selling more cars.
This month's Autobytel spotlight dealer, Chip Alvey of Oxmoor Auto Group, discusses the importance of having a good process, following that process, and providing great customer service, and how these factors have helped his dealership outdistance itself from the competition.
This month's Autobytel spotlight dealer, Kyle Bolton of Newton Nissan, talks about the importance of staying up-to-date on your dealership tools and lead sources, learning best practice tips from the experts, and building a rapport with your customers to outsell the competition.
This month's Autobytel spotlight dealer, Robert Marcial of Lake Elsinore Chrysler Dodge Jeep Ram, highlights the importance of response times, selling the value of his dealership and sales team, and establishing good customer relationships, and how these factors have led to the success of his store.
This month's Autobytel spotlight dealer, Peter Deiser of Ed Morse Automotive Group, discusses the benefits of providing an outstanding customer experience, having happy customers and employees, and continually improving on processes and procedures to outdistance the competition.